BAG FAQS

 

B A G   C A R E   I N S T R U C T I O N S 

Jute bags 

Use slightly damp brush or cloth to remove dirt

Colour may bleed when wet therefore please take care when in contact with 

any liquid. If your bag does come into contact with any liquid, please lay flat to dry away from direct sunlight. 

As this is a natural product and natural dyes the colour may fade when in direct sunlight for long periods over time.  

 

B A G    W A R R A N T Y   P O L I C Y   

 We are able to mend your bags with a 1 year warranty.  Please provide proof of purchase or details where it was purchased. This is only for repairs which have not been tampered with. We shall be able to examine this.

If your bag was purchased outside this time, we can offer a service to repair your bags for a fee. 

Please contact us for more information of these fees: hello@thejacksons.co.uk